Automation you can watch work.
Coldsilver builds and runs production-grade automation — AI agents that resolve customers end to end, books that close themselves, ad spend held to the truth. Nothing is a black box: every action it takes is logged, and every euro moves behind a guard.
Six lines of work. One way of working.
Everything below runs in production today — for clients, or for us. Audit first, ship gated, operate in the open.
Agents that read the inbox, look up the order, decide, and act — full resolution in your brand voice, not suggestions in a queue.
view line →Refunds, store credit, cancellations and order hygiene across your store and payment platforms — behind money-safety guards.
view line →Invoices ingested, bank activity reconciled, VAT prep and a live P&L — with a case board for the exceptions that need a human.
view line →Not just ad-account forensics — an AI media buyer that runs the account to your real profit (contribution margin, never the platform’s self-graded ROAS): every budget and creative change waits for your sign-off, and every move’s euro outcome is measured and shown.
view line →Pipelines, dashboards and data stores across 10+ platforms — stores, inboxes, databases, banking, payments, and your own APIs.
view line →We don’t ship and vanish. Monitoring, incident response, audited changes and continuous improvement for agents doing real work.
view line →If you can’t read what it did, it isn’t done.
Most automation is a black box that fails quietly. Ours narrates itself — and knows the one thing it must never do: guess on a judgment call.
Before proposing anything we trace how the work actually moves today — the systems, the exceptions, the failure modes. You get the written findings either way.
Every change is snapshotted, validated and tested, then waits for your sign-off. There is always a one-step way back.
Routine cases resolve themselves. The judgment calls — disputes, fraud, lost parcels — are handed to a human with the full context attached. On purpose.
Things we already run.
Not a roadmap. Deployments that are live right now — anonymized, but real.
An agent runs a brand’s entire inbox.
24/7, in production — investigating orders across the store and payment platforms, negotiating returns, and executing refunds and store credit behind safety guards.
Our own books reconcile themselves.
We run Coldsilver’s bookkeeping on the exact automation we sell — bank-first ingestion, an exception case board, and a continuously current P&L.
Forensics that found real money.
A deep ad-account audit that separated genuine demand shifts from tracking phantoms — and stopped budget from scaling into a loss.
Got work that shouldn’t need a human?
Tell us what it is. We’ll tell you honestly whether automation fits — and show you a real, anonymized deployment. No deck, no pitch unless you ask.